Customer Care

Credit Cards/Payment

Ginger Peachy accepts the following for Internet purchases:

  • American Express
  • Master Card
  • Visa
  • Discover

If your item is in stock your card will not be charged until your order is shipped.  Special Orders will be charged and processed upon customer confirmation or in 24 hours if we do not receive notice of cancellation.

Secure Shopping

Shopping at Ginger Peachy Designs is safe. Our online transactions are transmitted to us via an SSL certificate provide by GeoTrust.com through MediaTemple.com. Our credit card payments are processed through Authorize.net.
Online Payments
Click to verify

Customer Care

Customer Service is our specialty.  Please email or call if you have any inquiries, questions, or concerns. Allow 24 business hours for a response.

Ginger Peachy Designs
15233 La Cruz Drive
Pacific Palisades, CA 90272
Tel: 1-310-459-4999
Fax: 1-310-454-5797
Email:  customerservice@gingerpeachydesigns.com

Availability

Most items are available for immediate delivery.  However, due to demand some items may be temporarily unavailable.  In this case, you will be notified via email that your item will be Special Ordered.  Your order will be processed upon your confirmation or in 24 hours if we do not receive notice of cancellation.

Special Orders

Special Orders are custom made per your request and made especially for you.  Special Orders generally take 2-4 weeks and are non-returnable and non-refundable.  Please contact us if you need a special size in a particular piece (necklace length, ring size, etc.) Please note that pricing may vary due to size.

Timing

Please allow one business day for processing.  You should receive your USPS Priority Mail package within 4-5 days of processing.  USPS Express Mail delivery will be delivered 2 days after processing.  International Air Mail will arrive approximately 8-10 days after processing.

Taxes

Sales Tax will be added to all shipments made within California.  Sales Tax does not apply to orders shipped out of state.

Return Policy

See our return and exchange policy here.